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20 Reproducible Training Workshops for Listening Skills pdf

20 Reproducible Training Workshops for Listening Skills.cClare Sproston
20 Reproducible Training Workshops for Listening Skills
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Author: Clare Sproston
Number of Pages: 398 pages
Published Date: 30 Jun 2016
Publisher: HRD Press Inc.,U.S.
Publication Country: Amerherst, United States
Language: none
Format: PDF
ISBN: 9781610142991
Download Link: 20 Reproducible Training Workshops for Listening Skills
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20 Fully reproducible training workshops averaging 2 and 1/2 hours in length covering listening skills training in a variety of contexts including: Listening like a leader, Listening for the symptoms of stress, Listening to improve retention, Developing phone listening skills and much more. Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.Training ObjectivesDemonstrate how effective listening can enhance organisational performanceImprove interpersonal relationships among staffEliminate common blockages to listeningSelected WorkshopsHow Well do You Listen?Blocks to ListeningListening Between the LinesActive ListeningCommunication Styles two-way CommunicationListening and StressWhen the Phone RingsRemembering What You HearNote TakingConcentrationTime GuidelinesEach workshop takes 1-3 hours.

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